Terms & Conditions
1. The agreement to work on the issues presented by the client in no way guarantees a cure.
2. The cost of the session(s) will be £125 unless otherwise agreed in writing by Mr Willens.
3. Cancellation with less than 48 hours notice will cause the client to be liable for the full cost of the session.
4. Contact between sessions will be limited to telephone, email or letter.
5. Antisocial behaviour will cause the immediate cessation of treatment.
6. Clients have access to the complaints and discipline procedures of the National Council for Hypnotherapy at any time. They can be contacted via their website https://www.hypnotherapists.org.uk/ or by phone 0800 980 4419
7. Confidentiality will be maintained in all but the most exceptional circumstances. These can only include: legal action (criminal or civil court cases where a court order is made demanding disclosure – includes coroners courts) and where there is good cause to believe that not to disclose would cause danger of serious harm to the client or others. Most standards of confidentiality applied in professional contexts are based on the Common Law concept of confidentiality where the duty to keep confidence is measured against the concept of “greater good”. The sharing of anonymous case histories with supervisors and peer-support groups is not a breach of professional confidentiality. The sharing of open case histories with supervisors and any referring NHS medical practitioner is also not a breach.
8. As part of providing this service to you I need to collect and process information about you and the work we undertake together. By agreeing to these terms and conditions you are agreeing to the collection, processing and storage of this data. You can find a full privacy statement here: https://ror.lsl.mybluehost.me/privacy-policy/
9. Notes of the sessions will be kept and are available to the client with reasonable notice.
COVID19 Protocol & Privacy Additions
Because of Covid19 and to avoid unnecessary contact with other clients please arrive at the designated time, not early or late.
If you are unwell in any way or have a temperature please contact me to reschedule the session.
Please bring your own water and tissues if needed.
There will be facilities to sanitise your hands on arrival and I will show you these. Please don’t touch any internal doors.
We will be sitting more than 2 metres away from each other but please avoid physical contact and maintain social distancing as much as possible when entering and leaving.
Please notify me to reschedule the session if any of the following points are true:
• You or any member of your household have any COVID-19 symptoms
• You are self-isolating or in quarantine
• A member of your household or anyone you have been in contact within the last 14 days has COVID-19 symptoms
• You are in the high risk group and are shielding.
COVID19 & Confidentiality
As an additional clause to my privacy/confidentiality agreement and because of the seriousness of the COVID-19 pandemic I may be required to inform the NHS of people I have been in contact with.
In this case, I may need to share your name and contact details but not the context in which I know you.
Nevertheless, you may be contacted by the NHS in this instance.